Find the best Home Loan for you
The calculator below helps you determine the interest rate and loan repayment based on your loan amount and product selection. Please speak to an accredited Regional Australia Bank lender to ensure the product you select aligns with your financial goals. The calculator is intended as a guide to help you better understand your options.
Following the Reserve Bank of Australia's (RBA) decision, we're increasing our variable home loan interest rates by 0.25% p.a., effective 7th April 2026.
Support for Unexpected Circumstances
Helping you find the right information and services when life takes an unexpected turn.
We are here to support you
Life can take unexpected turns. If you are experiencing financial pressure, personal challenges or circumstances that make it harder to manage your banking, we are here to help. Our aim is to make things easier to navigate and to connect you with the right support, tools and services.
This page brings together guidance, practical resources and trusted external services so you can find what you need in one place.
Additional support services
We can speak with you in your language
If English is not your first language, we can arrange a free professional interpreter to help you communicate with us.
TIS National is an Australian Government service that connects people with accredited interpreters in more than 150 languages, 24 hours a day, every day of the year.
You can call TIS National directly on 131 450 and ask to be connected to Regional Australia Bank, or call us on 132 067 and ask for an interpreter.
1800RESPECT
1800RESPECT is a national family violence and sexual assault service, 24 hours a day. You can contact the service in four ways: call 1800 737 732, text 0458 737 732, online chat and video call via their website.
Beyond Blue
Beyond Blue offers free mental health support for anyone experiencing anxiety, depression, or emotional distress. Their trained counsellors are available 24/7 by calling 1300 22 4636, or through online chat and community forums.
Centrelink
Centrelink or Services Australia provides payments and crisis payments for victims of domestic violence or other extreme circumstances when a person cannot return to their home.
Lifeline
Lifeline is a national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. You can call 131 114, 24 hours a day, 7 days a week from anywhere in Australia for crisis support. You can also send a text message or contact their confidential online chat.
Family Relationships Advice Line
TheFamily Relationships
Advice Line
is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance. Call the Family Relationship Advice Line on
1800 050 321
.
Financial Counselling Australia
Financial Counselling Australia (FCA) is the national peak body for financial counsellors. It supports the profession, advocates for fairer practices, improves access to financial counselling, and works to help people in financial hardship. For free financial counselling, call 1800 007 007.
Gambling Help Online
Gambling Help Online offers free online support for anyone effected by gambling. Support is available across Australia 24/7.
National Gambling Helpline
The National Gambling Helpline provides free, confidential support for anyone affected by gambling. Available 24/7 across Australia, you can speak to a trained counsellor by calling 1800 858 858 for advice, information, and assistance.
National Debt Helpline
National Debt Hotline provides free, confidential financial counselling to help you manage debt, understand your options and get back on track. Call 1800 007 007 for support.
Relationships Australia
Relationships Australia offers counselling, mediation and family support services to help individuals, couples and families navigate relationship challenges. Call 1300 364 277.
Seniors Right Service (NSW)
Seniors Right Service provides free legal advice, advocacy and information for older people in New South Wales, including support with aged care, elder abuse and rights protection. For support please contact 1800 424 079.
Older Persons Advocacy Network (OPAN)
OPAN provides free, independent and confidential advocacy for older people receiving or seeking government funded aged care. They can help you understand your rights, resolve concerns, and navigate aged care services. You can reach OPAN on 1800 700 600.
Customer Owned Banking Association (COBA)
Customer Owned Banking Association (COBA) provides information and resources to support customers of customer‑owned banks, including guidance on financial wellbeing, financial abuse, scams and accessing help. Their resources are designed to help people understand their options and find appropriate support when they need it.
Ask Izzy
Ask Izzy is a free online tool that helps people with disabilities, their carers and families find independent disability advocacy services in their local area. It connects users with government funded advocacy agencies and a wide range of support services at any time of day.
Contact us
It’s easy to get in touch and we’re here to help and ready to provide any information you may have about us, our products, and our services.
Visit the Security Hub
Our Security Hub is your go-to destination for staying informed about the latest threats. It offers practical tips, scam alerts, and easy-to-use tools that help you recognise and respond to risks with confidence.
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Helpful resources
Find more tools, tips and practical advice to help you stay safe online.
Recognise and avoid scams
Scammers come in various forms and disguises. Whether you received a call, email, or SMS requesting payment, it's crucial to take a moment and verify before taking any action, even if the request appears to be from us.
Lost or stolen card
If your card has gone missing, or it’s been stolen, you should immediately block it and request a replacement.
Unauthorised access to my account
If you suspect unauthorised access to your account, immediately change your password and contact our customer service team. We will help secure your account and investigate any suspicious activity.
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Help and Support
Need some help? Find the answers here or contact our local Service Support Centre for assistance.
Financial Assistance
If the unexpected happens and you have missed a repayment or you’re unable to meet your repayments, please get in touch with us. We're here to help with guidance, advice and support.
FAQs
Have some questions about Home Loans? Or how to bank securely online? If you can’t find the answer here, send us your question.