Gambling Assistance | Regional Australia Bank

Gambling Assistance

If gambling is affecting your finances or wellbeing, you’re not alone. We offer tools and resources to help you take control.

What is gambling harm?

Defined by the Australian Institution of Family Studies, “gambling harm is any negative consequence experienced by an individual or members of their social network because of participation in gambling.”

Gambling harm can range from minor challenges to serious crises and the severity isn’t always linked to how often or how much someone gambles.

Recognising the warning signs of gambling harm

Spending more

Gambling with money meant for essentials like bills, groceries, or savings.

Chasing losses

Trying to win back money after a loss often leads to spending more than planned.

Time of day

If gambling is happening late at night or during times you’d normally spend with family, work, or other activities.

Financial hardship

Using credit cards, loans, or borrowing from friends and family to fund gambling.

Understanding the impact of gambling

Gambling can affect more than just finances. Its impact often reaches into emotional wellbeing, relationships and daily responsibilities. These effects can vary from mild stress to significant challenges, depending on individual circumstances.

  • Strained relationships – Conflicts with family or friends, or withdrawing from social activities.
  • Mental health challenges – Feelings of stress, anxiety, or depression linked to gambling behaviour.
  • Disruption to daily life – Trouble focusing on work, study, or other responsibilities.
  • Financial pressure – Difficulty paying bills, managing debt, or keeping up with everyday expenses.

How we can help

At Regional Australia Bank, we understand that gambling can affect financial wellbeing in different ways. That’s why we provide practical tools and personalised assistance to help you manage your money with confidence:

Card controls

Instantly lock your card to prevent gambling transactions.

Block online purchases

Restrict online card transactions to reduce exposure to gambling sites.

Financial hardship support

If gambling has impacted your finances, our Hardship Team can work with you to find tailored assistance, such as flexible repayment options or temporary relief.

Your financial wellbeing matters to us. If you’d like to explore these options, contact us today to discuss what works best for you.

Need help now?

  • If you are in immediate danger, please call 000.
  • Speak to a confidential Gambling Help counsellor for free, either online or by calling 1800 858 858.
  • Free, 24/7 crisis support services are available through Lifeline on 13 11 14 or Beyond Blue on 1300 224 636

Helpful resources