Stay Alert, Stay Protected
Every year, thousands of Australians are targeted by scammers using increasingly sophisticated tactics designed to steal money, personal information and identities. While scams often make headlines because of the financial losses involved, the impact goes far beyond dollars. Behind every scam is a real person whose trust, confidence and sense of security may have been affected. This year's ScamWatch theme, No One's Just a Number, reminds us of the human cost of scams and the importance of looking out for one another.
Scams can happen to anyone
Scammers target people of all ages and backgrounds, using tactics like fake bank messages, phishing emails and fraudulent investment offers to appear legitimate.
Being targeted by a scam isn't a reflection of someone's intelligence. Scammers are skilled at building trust and creating urgency, which is why taking a moment to stop and think before acting is one of the best ways to stay protected.
3 simple steps to stay safe
Scamwatch encourages Australians to remember three simple steps to help reduce the risk of falling victim to a scam.
Stop
Take a moment before responding to unexpected requests for money, personal information or account details. Scammers often create a sense of urgency to pressure people into acting quickly.
Check
Verify who you're dealing with. If someone claims to be from your bank, a government agency or another trusted organisation, contact them directly using details you source yourself, rather than those provided in the message.
Protect
If you suspect a scam, take action. Report it to your bank if financial information has been compromised and notify the appropriate authorities. Reporting helps protect both you and others.
Common scam tactics and warning signs
Impersonation scams
Unexpected contact from someone claiming to represent a trusted organisation.
Information harvesting
Requests for personal, banking or login details.
Pressure tactics
Messages that create urgency or pressure you to act immediately.
Suspicious links and attachments
Links or attachments in unsolicited emails or text messages.
Too-good-to-be-true offers
Offers, prizes or investment opportunities that seem too good to be true.
Why reporting scams helps protect others
Many scams go unreported because people feel embarrassed or think nothing can be done. But reporting scams helps authorities track emerging threats and warn others.
Sharing your experience can also help friends and family stay protected. If you've shared personal or banking information, contact us immediately for support.
Need help? Contact us on 132 067 or our fraud monitoring service on 1300 705 750.
Stay scam aware
This Scams Awareness Week, take the opportunity to talk about scams with family, friends and colleagues. By remembering to Stop, Check, Protect, and by sharing what you know, you can help make Australia a harder target for scammers.
Because when it comes to scams, no one's just a number.
Trusted support services
Scamwatch & National Anti-Scam Centre
Scamwatch, run by the Australian Competition and Consumer Commission, provides information on how to recognise, avoid, and report scams. It’s part of the broader work of the National Anti-Scam Centre, which brings together government, industry, and community efforts to disrupt scams and protect Australians.
Australian Cyber Security Centre
The ACSC is the Australian Government’s lead agency for cyber security. It provides up-to-date alerts, advice, and resources to help individuals and businesses protect themselves online. It also plays a key role in coordinating national responses to cyber threats.
IDCARE
IDCARE is a free, not-for-profit support service for anyone in Australia or New Zealand who has experienced identity theft or cybercrime. Their expert team can help you navigate the recovery process and take steps to protect your personal information. Contact them via their support line: 1800 595 160
ReportCyber
Managed by the Australian Government, ReportCyber is the official platform for reporting cybercrime and online incidents. It also offers guidance on what to do if you’ve been affected by a cyber incident.
MoneySmart
MoneySmart, by Australian Securities & Investments Commission, offers free and confidential financial counselling services. If you’ve been financially impacted by a scam, they can help you get back on track.
Helpful resources
Disclaimers
This content is informed by resources from the Australian Government’s Scamwatch website. For more information and resources on protecting yourself from scams, visit www.scamwatch.gov.au. Information is general in the nature and does not take your personal circumstances into account. Regional Australia Bank Ltd ABN 21 087 650 360 AFSL & Australian Credit Licence 241167.