Activating your card

Just got your new card in the mail? We’ve made it quick and easy for you to get started. Follow these steps to activate your card and set your PIN.

Its easy to activate with our app

Activate your card and set your PIN using the Regional Australia Bank App. If you're registered for Internet Banking and have the extra security of one-time passwords (OTP) enabled then you're ready to go! .

Download the Regional Australia Bank App
Apple Store Google Play App Store

Step 1

Regional Australia Bank App - Home screen

Download and install the latest version of our app and then login by viewing your balances.

Step 2

Regional Australia Bank App - Unactivated card screen

Open the menu on the top left and head to 'Cards'. Find the new card and tap 'Activate Card'. Follow the prompts to activate and set a PIN.

Step 3

Regional Australia Bank App - Unactivated card screen

You can manage cards and change your PIN using the app at any time. You can also reset card PINs in Internet Banking under Settings > PIN Change.

Looking for other ways to activate or need help?

You can also activate your card by contacting us directly and waiting for your PIN to arrive in the mail. If you have any questions or would like to enable one-time passwords, you can call our Service Support Centre or talk to us at your local branch