A new chapter for Regional Australia Bank and Summerland Bank
1 July 2026 marks an important milestone for Regional Australia Bank, as our merger with Summerland Bank officially takes effect.
This partnership brings together two customer-owned banks with shared values, strong community connections and a clear focus on delivering for our members.
A strong position for the future
From today, we move forward as a stronger, more capable organisation, with greater capacity to invest in digital banking, security, products and services.
Just as importantly, it strengthens our ability to support regional Australia. We’re proud to support our communities by helping people and businesses thrive and building a stronger regional Australia.
What this means for you
For our members, it remains business as usual. There are no immediate changes to your accounts, products or how you bank with us. You will continue to receive the same service, support and local connection you expect from Regional Australia Bank.
Over time, this merger will allow us to do even more for you. We will continue to keep you informed every step of the way.
Member frequently asked questions
Will my accounts, cards or fees change?
No, your:
- Accounts and account numbers
- Cards
- Direct debits and payments
- Fees
all remain unchanged.
If anything changes in the future, we will let you know clearly and well in advance.
Will my branch stay open?
Yes. Your branch will remain open, and you can continue visiting as you always have.
We know how important local service is, and that continues to be a priority for us.
Access will expand over time, and we will communicate clearly when any changes are available.
Do I need to do anything?
No. You do not need to take any action. For now, your banking will continue as normal.
Will I still see the same staff?
Yes. The same local team you know and trust will continue to support you.
Will online banking or my Mobile Banking App change?
There are no immediate changes. You can continue using your current online banking and Mobile Banking App as usual.
Can I use Summerland Bank branches?
Not yet. At this stage, systems are not connected, so Regional Australia Bank customers will continue to be supports through Regional Australia Bank branches and channels.
We will keep you update as this changes over time.
Will anything change in the future?
There are no immediate changes. Over time, the two organisations will be brought together in a careful and considered way. This will allow us to:
- Invest more in services and technology
- Expand support for regional communities
- Strengthen our customer-owned model
If anything changes for you, we will let you know clearly and well in advance.
How will I be informed about changes?
We will keep you updated through email, our website, letters and branch communications.
Are you still the same bank with the same values?
Yes. Regional Australia Bank remains committed to:
- Being customer-owned
- Supporting our communities
- Putting people first
Why have Regional Australia Bank and Summerland Bank merged?
From 1 July, Regional Australia Bank and Summerland Bank officially come together as one organisation, part of a long-term strategy to ensure regional Australians continue to have access to local, trusted banking.
These steps will:
- Protect local branches and face-to-face services in regional towns.
- Provide more products, services, and digital options for members.
- Strengthen financial sustainability, allowing investment in technology, security, and innovation.
- Reinforce member-owned values, keepingRegional Australia Bankcommitted to the communities it serves.
What happens to the Community Partnership Program?
There are no changes to the Community Partnership Program. It will continue as normal, and over time will be introduced more broadly, allowing more customers and communities to benefit from the program.
What are the benefits of the merger?
By coming together with Summerland Bank, Regional Australia Bank is building a stronger, more resilient organisation. The benefits of this include:
- Greater investment in products, technology and services.
- Stronger support for local communities and face-to-face banking.
- Protecting local branches and face-to-face services in regional towns.
- Growth in a larger branch network.
- Increased investment in digital and security capabilities.
Who can I contact if I have any questions?
Our team is here to help.
- Call: 132 067
- Email: [email protected]
- Visit your local branch
What is happening on 1 July?
From 1 July, Regional Australia Bank and Summerland Bank officially come together as one organisation, strengthening our ability to support customers and communities across regional Australia.
This is an exciting milestone that strengthens our customer-owned bank, allowing us to invest more in better services, product, technology and support for regional communities.
For now, your day-to-day banking remains the same.
Stay informed about the merger
We’ve brought together key information and answers to common questions in our merger hub.
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