notice to members

Changes to Fees and Charges

Important Notice

 

Changes to the Fees and Charges, and, Summary of Accounts and Availability of Access Facilities

 

Several changes will become effective on 3 July 2023 that may impact all accounts with Regional Australia Bank.

Please refer to the linked copies of the new documents that will take effect on 3 July 2023

 

A summary covering the key changes is included below:

 

Current

NEW effective 3 July 2023

Fee Description

Fee Amount

Fee Description

Fee Amount

Access Fee

The Access Fee entitles your membership to unlimited withdrawals via EFTPOS, ATMs2, Internet, Phone and Mobile Banking.3

Member will not be charged the Access Fee if they;

  • Hold a monthly membership balance in excess of $5,000
  • Are under 18 years of age
  • Do not withdraw within the mont
 

$5.00

Access Fee

The Access Fee entitles your membership to unlimited withdrawals via EFTPOS, ATMs2, Internet, Phone, Mobile Banking and staff assisted deposits or withdrawals.

Free

Over the Counter Fee

Applies per counter withdrawal or debit transfer once the monthly limit of 6 included withdrawals is exceeded.3

Members will not be charged the Over the Counter Fee if they;

  • hold a monthly membership balance4 in excess of $5,000
  • hold an account exempt from the fee.5

 

$2.00

~~Removed from Fees and Charges~~

Note: fees no longer apply

N/A

Staff Assisted Fee- eFree Account Only

Applies per withdrawal or debit transfer processed by branch or Service Support Centre Staff.3

$5.00

~~Removed from Fees and Charges~~

Note: fees no longer apply

N/A

Bank@Post Transaction Fee

A fee applies when you complete a withdrawal or deposit to your account through a Bank@Post outlet.3 This fee is also applicable if your transaction is declined.

$3.25

Bank@Post Transaction

When you complete a withdrawal or deposit to your account through a Bank@Post outlet.

Free

Company Search Fee

When you apply for a membership in the name of an incorporated organisation or request a change to signatories on the account, we are obligated to perform a Company Search through ASIC. This fee is applied to the company’s account on behalf of ASIC.1

At cost

Company Search Fee

When you apply for a membership in the name of an incorporated organisation or request a change to signatories on the account, we are obligated to perform a Company Search through ASIC. This fee is applied to the company’s account on behalf of ASIC.1

At cost

Free for new members

Replacement Certificate of Title

At cost

~~Removed from Fees and Charges~~

N/A

 

The following Default Transaction Limits table has been updated to improve the understanding of the limits that are applicable.

Default Transaction Limits

 

Transaction Type

Limit

Internet Banking and Mobile App

Per account per day

Transfer between Regional Australia Bank accounts using Transfer function

Unlimited

Transfer to another Regional Australia Bank Ltd account function

Unlimited

Standard Payment/Standard Transfer/Pay Someone transactions

$10,000

Osko Payments

$2,000

International Payments

$5,000

BPAY® Transactions

$10,000

Cards

 

Cash out at ATM or with purchase

$1,000 per card per day

Purchase at point of sale using Visa Card

Balance of account

Contactless transactions (such as payWave) before a PIN may be required.

$100 per transaction

NB- changes to limits may be available for some transaction types, upon your request and subject to approval

 

Fee impacts on the below ‘discontinued’ products:

 
  • S15 Basic Access Account
  • S18 Residential Overdraft
  • S51 Basic Retirement Account
  • S82 GST Management
  • S86 Great Day Bonus Saver
  • S87 Percentage Plus
  • S88 Business Access
  • S89 Basic Business

 

All unique fees are being removed and with the standard Fees and Charges applying. The following changes that will impact the above accounts are:

  • Monthly account fees have been removed
  • Free Transaction allowances removed, as the related transaction no longer have a fee.
  • Criteria to waive excess transaction fees, removed as now a redundant feature
  • For certain accounts the relevant fees are now ‘FREE’:
  • Branch and Bank@Post Deposits and Withdrawals
  • Internal Transfers between accounts via Internet, Phone & Mobile Banking & Periodic Payments
  • External Transfers and BPAY® Payments (including Periodical Payments), and Internet, Phone & Mobile Banking Transfers and Payments
  • Direct Debits & Sweep Facility Transfers
  • Visa Purchases (using Credit option), Eftpos Purchases & Cash Out (using Savings or Cheque options), PayWave and ATM Withdrawals & Transfers6
  • Branch, Bank@Post and Staff Assisted Payments (Internal & External Transfers, BPAY® Payments & Cashing Cheques)
  • Excess Transaction Fees

 

Please note, refer to the updated Fees & Charges document for the fees that may be applicable to your account.

 

Key changes to the Summary of Accounts & Access Facilities

 

The changes made within the document were made in relation to several products no longer being available for new business, being the following:

  • S1 Access Savings
  • S16 Youth Account
  • S17 eFree

 

Adjustments were also made to the formatting and relevant Notes for each product due to the changes.