person getting ato scam message

The ATO Impersonation Scam - What You Need to Know

At Regional Australia Bank, we're committed to your financial well-being, and that includes keeping you informed and focus on protecting you from scams. As you prepare to submit your tax returns to the Australian Taxation Office (ATO), it's crucial to be vigilant against ATO tax scams. Here are some tips to help safeguard your financial security.


Beware of the "Fake Tax Debt" Scam

One of the most common ATO scams involves scammers calling individuals to inform them of an alleged outstanding debt with the ATO. To make their scam seem legitimate, these fraudsters will provide fake identification numbers, names, and contact details. They often resort to scare tactics, pressuring you to pay the supposed debt immediately.To create a sense of urgency, scammers may even threaten you with arrest if you don't pay the outstanding ATO debt promptly. It's crucial to recognise that the ATO is highly unlikely to make such threats or request immediate payment over the phone.

Unusual Payment Methods are a Red Flag


Another sign that you're dealing with a scammer is when they ask for the tax debt to be repaid using unconventional payment methods. These may include Apple's App Store or Google Play gift cards, cryptocurrency, or prepaid debit or gift cards that can be purchased at retail stores. Once you've purchased these cards, scammers will request the card details and/or codes to redeem the card's value.

It is important that you never disclose your PINs, passwords, or secure transaction codes to anyone, including Regional Australia Bank.



Recognise Suspicious Contact Methods


Scammers use various methods to initiate contact, such as telephone calls, emails, or text messages, where they request your personal details to secure your supposed tax refund. Legitimate government agencies, like the ATO, will never ask for your card details or any other personal banking information over the phone. They will not threaten you with arrest for non-compliance either.


Stay Informed and Report Scams


Protecting yourself from ATO tax scams begins with awareness. Stay informed and be cautious when dealing with unsolicited requests for personal information or payments. If you suspect a scam, report it to the ATO immediately.


Your Trusted Financial Partner


At Regional Australia Bank, we strive to be your trusted financial partner, committed to your financial security and well-being. If you ever encounter or have concerns about potential scams, we're here to assist you. You can reach out through our website on the contact us section or calling us on 132 067.

Your vigilance is crucial in enhancing the security of your financial information. Together, we can work to promote a more secure financial journey.