We share a belief that working together for a better community makes us stronger.
By working together, we can make a difference to the lives of those within our communities. We're here to listen, to find out your goals and to help you get there.
Are you making a payment to a scammer?
Scams take many shapes and forms. If you are making a payment today because someone called, emailed, or sent you an SMS asking you to do it – even if it was us – please pause and verify before you act. Learn more about protecting yourself from scams in our 24/7 Fraud Monitoring Services article or call us on 132 067.
Fill in this form and email it to [email protected] and we’ll contact your old financial institution to get a list of your direct debits and credits over the last 13 months. They will then send it to you to check and update.
Please keep in mind this will not include Pay Anyone payments, BPAY® payments, periodical payments, payments linked to your transaction account and any direct credits or debits linked to your debit or credit cards. You will need to find these payments yourself by checking your previous financial institution's statements and/or internet banking.
It's easy to update all your regular payments to your new Regional Australia Bank account. It also helps avoid any additional fees such as dishonour fees or overdrawn account fees.
If all your regular debits and credits are now successfully established on your new account, you can close your old bank account.
By working together, we can make a difference to the lives of those within our communities. We're here to listen, to find out your goals and to help you get there.