We are excited to announce our shared intent to merge with Summerland Bank by 2026. Please click here to find out more about the news and what this means for you
We are excited to announce our shared intent to merge with Summerland Bank by 2026. Please click here to find out more about the news and what this means for you
If you find that you are unable to make your repayments due to an unforeseen circumstance you may be eligible to receive Financial Hardship assistance.
We understand that life can take unexpected turns and you may experience difficulties in coping with financial commitments. If you're finding your loan or credit card repayments are challenging to make, we may be able to offer assistance when you need it most.
Financial hardship is more common than you might think. No matter what your circumstance is, if you're finding things tough, please reach out to us. We are here to help.
Financial difficulty can come about in many forms and affects people and businesses differently. Common events contributing to financial hardship may include:
If you have questions about whether applying for assistance is the right step for you, get in touch with us on 132 067 (Mon-Fri 8am to 6pm, Sat 8.30am to 12pm)
We have a specialised team available to help you if you're finding things tough financially. We'll look at how we can best support you now and what options are available to help improve your situation.
Our priority is to help you get up to date with your payments and back on track. Contact us so we can discuss options to help you through this period.
Depending on the nature of your financial difficultly, some possible solutions may be:
It is important to remember that if we agree to temporarily reduce your repayments over the short term, you will still be required to make up the difference in the future.
Regional Australia Bank exists to benefit our members and will consider each member's circumstances on an individual basis to assist you during your temporary financial hardship. We are here to work with you and find the best way to get you back on track.