Bushfire Information For Regional Australia Bank Members

Regional Australia Bank is offering immediate and practical assistance to help customers manage the impact of natural disasters on their finances. We understand that our customers will have different needs, and we are available to discuss a range of relief measures and product concessions. Therefore, we encourage customers affected by the floods to contact us on 132 067 to discuss your individual circumstances and the financial relief available.

Customers with insurance are also encouraged to contact their insurer directly as you may be eligible for assistance with emergency accommodation or expedited claims for home, contents and vehicle insurance. 

Our thoughts are with our regional communities impacted by the floods, please stay safe. 

Government support is available to eligible Australians adversely affected by the storms and floods. Visit their website to find out more and check your eligibility.

Branch status updates

Friday, 26 March 2021

All branches are now open. We appreciate your patience during these temporary closures.

Tuesday, 23 March 2021

Our Tenterfield and Kempsey branches are currently closed. Please call 132 067 for assistance. Our Laurieton branch has now reopened.

Monday, 22 March 2021

Our Laurieton and Kempsey branches are closed until further notice. Please call our Service Support Centre for assistance on 132 067.