Receiving an International Payment

Regional Australia Bank can assist you in receiving money from around the world in quick and affordable ways.

Receiving money via Inward Telegraphic Transfer

What is an Inward Telegraphic Transfer?

An Inward Telegraphic Transfer (also known as an 'Inward Wire') is an electronic transfer of funds directly credited to your account from an overseas remitter.

How does it work?

Regional Australia Bank is pleased to bring you an easy way to receive international payments. By leveraging the Western Union Business Solutions global banking network, transaction fees may be avoided or reduced2. When funds are deposited into Western Union Business Solutions’ nominated account they will arrange for the funds to be transferred to your Regional Australia Bank account at a competitive and guaranteed exchange rate without charging any fees1&2. See full list of fee free currencies.

Why should I ask my sender to send money via this service?

  • Exchange rate guarantee - Lock in a competitive rate for 72 hours1.
  • Better value for you – you are not charged a beneficiary deduct fee, so you will receive the full amount of your incoming payment.   
  • Better value for senders – the transaction is completed as a local transfer.
  • Timely and reliable - Payments are usually received within 2-3 business days3.

What do I need to do to receive money to my account?

  1. Complete the Payment Instructions Online Form to generate payment instructions for your payee.

  2. Choose the country you are receiving funds from.
  3. Complete the relevant information in the online form and submit.
  4. You will then receive an email from '[email protected]' with payment instructions attached.
  5. Send the payment instruction to your payee.

Note that the Payee MUST:

  1. Present the payment instructions to their bank when sending the payment to you OR alternatively follow the payment instruction carefully if using their Internet Banking.
  2. Deposit the amount into the dedicated account as stated in the payment instructions in local currency and not in AUD.
  3. Include the Payment Reference (listed on the payment instructions) in the bank’s reference field.

Receiving money from abroad for the first time?

Watch this short video about an Inward TT, our Incoming International Payment Service.

Receiving money via Foreign Cheque

Conversion of Foreign Currency Draft / Cheque

If you have received a Draft / Cheque in a foreign currency, Regional Australia Bank, in association with Western Union Business Solutions will usually be able to convert it into Australian Dollars for credit to your account.

Typically, personal, bank, company or government foreign currency cheques can be converted (although money orders are not accepted). However, please note that some conditions do apply.

Speak to a branch staff member for further information. Cheques can be converted from a range of foreign currencies ‑ click here for further details.

Disclaimer

This service is provided by Western Union Business Solutions (Australia) Pty Ltd ABN 24 150 129 749 AFSL 404092, trading as Western Union Business Solutions (“WUBS”) under its agreement with Community Mutual Ltd and WUBS is the issue of the product or service referred to.

1 Western Union Business Solutions will hold a quoted exchange rate for 72 hours. The payment will need to reach WUBS’s nominated account within this time frame for WUBS to honour the quoted rate.

2 Western Union Business Solutions processes over 25 currencies fee-free however some exotic or other currencies may attract fees. In some instances, intermediary banks may levy additional fees and/or charges.

3 Payments are usually received by the beneficiary bank within 2 to 3 business days after receipt of funds by WUBS in accordance with payment instructions. There is no delivery period guarantee. Some currencies may take longer than others to process.

Any product or service described here is provided by Regional Australia Bank. Regional Australia Bank has entered an agreement with Western Union Business Solutions (Australia) Pty Ltd (ACN 150 129 749; AFSL 404092) (“WUBS”), to engage WUBS’s services in fulfilling these products or services. WUBS is an operating division of the Western Union Company.

Fees and charges may apply, depending upon the product or service. Full terms and conditions are available here. The relationship relating to the product or service is solely between you and Regional Australia Bank. WUBS does not give any advice, general, personal or otherwise. Any advice provided, is provided by Regional Australia Bank or your adviser. This communication has been prepared solely for informational purposes and does not in any way create binding obligations. No representations, warranties or conditions of any kind, express or implied, are made in this communication.