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Scams awareness week
Scams Awareness Week runs from 25–29 August, and this year we’re joining the national effort to help Australians stay informed and protected from scams. With scams becoming increasingly sophisticated, it’s more important than ever to know how to spot them and take action.
Be scam smart
Scams can affect anyone. Whether it’s a fake investment opportunity, a phishing email, or someone impersonating a trusted organisation, scammers are constantly finding new ways to deceive. But you’re not powerless. By following three simple steps: Stop. Check. Protect. You can take control and reduce your risk.
What you can do
Stop
Take a moment before sharing personal or financial information. Scammers often create urgency to pressure you into acting quickly. If something feels off, pause and think.
Check
Verify who you’re dealing with. Contact the organisation directly using official contact details from trusted sources, not the ones provided in suspicious messages. Ask a friend or family member for a second opinion if you’re unsure.
Protect
If you believe you’ve been affected by a scam, act quickly by contacting our team to help secure your accounts and investigate the incident. You should also update your passwords and report the incident to Scamwatch.
We're here to help
Our Security Hub is your go-to destination for staying informed about the latest threats. It offers practical tips, scam alerts, and easy-to-use tools that help you recognise and respond to risks with confidence.
Trusted support services
Scamwatch & National Anti-Scam Centre
Scamwatch, run by the Australian Competition and Consumer Commission, provides information on how to recognise, avoid, and report scams. It’s part of the broader work of the National Anti-Scam Centre, which brings together government, industry, and community efforts to disrupt scams and protect Australians.
Australian Cyber Security Centre
The ACSC is the Australian Government’s lead agency for cyber security. It provides up-to-date alerts, advice, and resources to help individuals and businesses protect themselves online. It also plays a key role in coordinating national responses to cyber threats.
IDCARE
IDCARE is a free, not-for-profit support service for anyone in Australia or New Zealand who has experienced identity theft or cybercrime. Their expert team can help you navigate the recovery process and take steps to protect your personal information. Contact them via their support line: 1800 595 160
ReportCyber
Managed by the Australian Government, ReportCyber is the official platform for reporting cybercrime and online incidents. It also offers guidance on what to do if you’ve been affected by a cyber incident.
MoneySmart
MoneySmart, by Australian Securities & Investments Commission, offers free and confidential financial counselling services. If you’ve been financially impacted by a scam, they can help you get back on track.
Helpful resources
Disclaimers
Regional Australia Bank Ltd ABN 21 087 650 360 AFSL & Australian Credit Licence 241167.
