Are you making a payment to a scammer?
Scams take many shapes and forms. If you are making a payment today because someone called, emailed, or sent you an SMS asking you to do it – even if it was us – please pause and verify before you act. Learn more about protecting yourself from scams in our 24/7 Fraud Monitoring Services article or call us on 132 067.
Online fraud continues to be a major issue and hackers today are becoming increasingly sophisticated.
Fortunately, Regional Australia Bank has one-time passwords available for all customers, ensuring your accounts are kept safe and secure.
It’s important your account is protected and we encourage members to take full advantage of this free service.
Complete the form below and we'll call you back and help you get set up.
It's common for online web applications to ask users for an extra layer of security for their account. The general term for this is 2-factor authentication (2FA). There are various ways of implementing 2FA and using one-time passwords is one of them.
A one-time password is a randomly generated, six-digit number sent to a phone as an SMS or can be generated via a physical or virtual security token. It's valid for one session or transaction and is only available for a very short period.
When performing certain transactions online via your Regional Australia Bank Mobile Banking App or Internet banking you'll be asked to enter a 'one-time password' to make sure the request is being performed by you and no one else.
This one-time password is automatically sent to the registered mobile phone number or as a token when requested.
Once you receive the password, enter the 6-digit code into the space provided.
One-Time Passwords works with a mobile number via SMS. In order to prevent any disruptions to online banking services please ensure you mobile phone number is up to date in internet banking.
Tips to keep you safe when browsing the web