Travel safe, travel happy

You take care of the selfie, through CGU we’ll take care of the camera.

CGU is there when you need them

If you get sick or injured

CGU will provide cover for the ambulance, hospital and surgery while travelling overseas.

If your stuff is lost or stolen

CGU will cover the costs for luggage, cameras, clothes and more

If there’s an emergency

CGU are there on the phone 24/7 and ready to help.

Great benefits

Read the Product Disclosure Statement (PDS) for the full list of product features.

Overseas medical

If you need unexpected medical or emergency dental treatment while overseas, CGU will cover you.


If you need to cancel your trip due to unforeseen circumstances, CGU will refund your prepaid flights and accommodation.

Rental vehicle cover

If you have an accident in your rental car, CGU will cover the vehicle’s insurance excess (only available on some plans).

Travel disruptions

If you lose your passport, have an accident or the weather goes bananas, CGU will cover accommodation and travel expenses.

Cover for every type of traveller

Whether it’s your first trip ever or just your first trip this year, CGU have got you sorted.

Backpackers and first-timers

Your big global adventure awaits and no one knows what’s ahead. So get covered, just in case.


Enjoy your family holiday with peace of mind knowing that you and your loved ones are all insured.

Experienced travellers

If you’re a seasoned traveller, you’ll know that things can and do go wrong. You know what to do.

Your travel cover, your way: make it your own

International travel

There are four levels of cover to suit your needs and budget:

  • Platinum: top-level cover with unlimited unexpected overseas hospital and medical costs, unlimited emergency expenses in certain circumstances and many other great benefits
  • Premium: mid-level cover, including unlimited unexpected overseas hospital and medical costs and many other benefits
  • Essentials: affordable basic cover that includes unlimited unexpected overseas hospital and medical costs
  • Annual Multi-Trip: Platinum level cover for multiple international trips within 12 months

Australian holidays

When you’re traveling around Australia, you’ll enjoy your trip more knowing you have cover for:

  • cancelled or rescheduled plans if due to unforeseen circumstances
  • damaged or lost luggage and travel documents
  • certain emergency expenses
  • accidental death and disability in certain circumstances

Ski/snowboard holidays Hitting the slopes?

Get peace of mind with optional extra cover for snow holidays including:

  • costs for hiring your skis or board if yours is damaged in transit
  • medical cover if you have a skiing accident
  • emergency dental cover
  • replacement of your snow equipment if yours is lost, damaged or stolen

Cruise holidays

If you’re heading on a cruise, CGU have optional cruise cover available for your grand voyage. You’ll get:

  • cover for every country you visit - when you list each on your policy
  • medical and emergency dental cover if you have an accident
  • costs for returning home if it’s deemed medically necessary
  • cover for cancelled or rescheduled extra activities and day trips
  • replacement of certain items that are lost, stolen or damaged

Optional extra cover for valuables

If you’re taking important possessions with you, CGU will cover the replacement of items such as:

  • cameras
  • jewellery
  • bicycles
  • ski and snowboarding gear
  • golf clubs

Conditions apply to all cover types. Please see the Product Disclosure Statement (PDS) for full terms and conditions.

Common questions

Got questions about travel insurance? CGU have got answers.

Are my flights covered with travel insurance?

If you need to cancel your flights due to unforeseen circumstances, CGU will reimburse you the purchase cost. If you used frequent flyer points, CGU will pay you the value of those points. If your flights are delayed or interrupted for over 6 hours outside of your control, CGU will cover additional accommodation, meals and expenses incurred while you wait.

Are existing medical conditions covered?

CGU cover 44 pre-existing medical conditions, as listed in the Product Disclosure Statement (PDS), at no additional cost. To find out if your condition is covered, CGU will ask you questions when you get a quote. If your condition is not on the list, you may need to complete a medical assessment.

Call us for assistance on 132 067.

Can I get cover for my expensive stuff?

The maximum amount CGU will pay for luggage depends on the level of cover purchased. You can choose to increase this level by specifying individual items on your policy (at an additional premium cost).

Do you cover pregnancy?

Yes, provided you are less than 24 weeks pregnant, it is a single pregnancy, there are no unexpected complications and your pregnancy was not medically assisted.

If your pregnancy was medically assisted or there are complications, you will need to complete a medical assessment to determine if cover is available.

If you are more than 24 weeks pregnant, you won’t be covered for any medical treatments required due to your pregnancy. Please check with your doctor before arranging travel plans.

Can I get travel cover if I’m on a temporary visa?

If you are a temporary resident of Australia with an Australian Visa, you can still get travel insurance. (We do not cover temporary residents on tourist or working holiday visas.) Please see the Product Disclosure Statement (PDS) for eligibility and further information.

Travel guides

Destination guides

Get travel inspiration, tips and advice for visiting the hottest travel destinations on the planet.

View Guides

Activity guides

Snowboarding, paragliding or white-water rafting? Find out what activities are covered under travel insurance.

View Guides

Travelers’ guides

Check out the benefits of travel insurance and learn what you’d be covered for if the unexpected happens

View Guides

Insurance you can trust

Every day, thousands of Australians trust CGU Travel Insurance.

Making a claim

CGU are ready if you need to claim. Call us on (02) 8895 0698 (international tel:+61 2 8895 0698) and our claims consultants will help you all along the way.

Backed by CGU

Insurance through Regional Australia Bank is backed by CGU, one of Australia’s most trusted insurers, with more than 165 years of experience.

Further Information

Please see the Product Disclosure Statement (PDS) for eligibility and further information.

General insurance issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. Regional Australia Bank Ltd ABN 087 650 360 acts under an agreement with the insurer. Any advice or statements contained on this webpage is provided by CGU Insurance and is general advice only. That advice does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase the insurance policy, you should consider your personal circumstances and the relevant Product Disclosure Statement available on this website.