About the role
The Member Relationship Officer is responsible for delivering quality front-line service using a well-developed knowledge of Regional Australia Bank's products and services to advise on products appropriate to the individual needs of the member. The role will also include daily cashiering and transaction services to members.
The Member Relationship Officer is a multi-skilled with opportunities to develop a professional career within the financial services industry covering the span of front-line functions and activities.
Regional Australia Bank is a customer owned bank which has been helping regional Australians achieve their lifestyle goals for almost 50 years. We have a reputation for being flexible, personable and making the complex simple. With roots in regional NSW and head office located in Armidale, Regional Australia Bank has grown to be one of the premier banking alternatives to the 'Big Four' banks.
So if you have the skills and are passionate creating better, more sustainable places to live, then connect with us at Regional Australia Bank. We feel that being connected with regional Australia and its people is without doubt the most compelling and inspiring part of our brand. In fact, the success of our business is determined by how well we share our passion for championing regional prosperity, including the financial prosperity of the people residing in it.... and we'd love to have you on-board!
Skills and Experience
The successful candidate will provide a high standard of member and client service at Regional Australia Bank by:
- Displaying friendly, responsive, courteous and effective communication to member enquiries
- Increasing value to existing Regional Australia Bank members and prospective members
- Ensuring members receive accurate, consistent, responsive and timely information and assistance
- Taking ownership of the relationship with the member to identified and meet their needs.
How to apply
To be successful in your application, you will have strong communication skills and attention to detail along with a demonstrated commitment to Regional Australia Bank values to achieve the organisation's core purpose of providing trusted community banking
The right "can-do" attitude is a must. If this sounds like you, we would love to hear from you.
Applications Close 5pm Tuesday 11th June 2019.