Are you making a payment to a scammer?
Scams take many shapes and forms. If you are making a payment today because someone called, emailed, or sent you an SMS asking you to do it – even if it was us – please pause and verify before you act. Learn more about protecting yourself from scams in our 24/7 Fraud Monitoring Services article or call us on 132 067.
Supporting our members and our community is important to us, now more than ever. We have implemented a range of measures we are taking to assist during the COVID-19 crisis, including dropping interest rates for both home and commercial loans, as well as increasing some fixed term deposit rates.
To assist our members through this time, we are changing interest rates as follows:
For existing borrowers, the rate decrease will take effect on 1 April, 2020. For new loans, the decrease will take effect from 27 March, 2020. Existing members will see the decrease noted on your next statements.
We pride ourselves on being a responsible financial institution and understand, like now, that life can take unexpected turns. We appreciate every situation is different, and we have a range of different options that can be explored - each tailored to your specific circumstances.
If you need assistance, please reach out to us early by contacting us via phone 132 067 , our financial hardship assistance online form or by emailing [email protected] so we can discuss options to help you sooner rather than later.